Friday, June 28, 2013

Yes Men

Somewhere along the way, the term “Yes Men” got a bad name. It is true that no organization wants people who say “Yes” when they think “No.” Yet, if the organization is headed in a shared direction (north on I-65) pursuing common goals, then it follows that the organization must consist of people who think “Yes.” They must believe in the organization’s objectives and the rules of the road for getting there. They have to be committed to the strategies and tactics for achieving the organization’s objectives.

No one wants a team of robots, but in general, a company needs people who think “yes” at least 80% of the time. It cannot succeed with people who think “Yes” 20% and “No” 80% of the time.

You want a team of “Yes” men. Having them depends on the selection process. Leaders have to know what they are looking for and have to seek out the right candidates. Ross Perot put his finger on it when he said, “Eagles don't flock; you have to find them one at a time.” While development and training are an important part of business, they are only finishing actions. You have to start with qualified candidates whose goals are in harmony with those of the organization—“Yes Men.”

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I'll be back at the Belmont Mansion on July 30. If you missed the last High Tea, mark your calendar for July 30 starting at 4:00 P.M. 

Wednesday, June 19, 2013

Pros Play Hurt

Do not confuse “management” as something that applies only to those in a supervisory or executive role. In the modern world, we are all “managers.” Even stay-at-home Moms or Dads have management challenges and depend on the cooperation of family members to achieve objectives. Professionals within a company that have no direct line still must influence clients and coworkers to accomplish their responsibilities. Management Candy represents the knowledge you need to succeed in your leadership and management role, but knowledge is never enough. To be on the “A” Team, you have to have the right stuff. You have to play like a pro—and they show up and play their best even when hurt!
  1. Keep Your Foot on the Gas: Don’t let up on the gas (effort) just because you are almost to the top of the hill (challenge).
  2. Persevere: Never throw in the towel.
  3. Standing 8: When knocked down, take the time to refocus. 
  4. Play Offense: Act, don’t react. 
  5. Presentation Counts: A cake is one thing; a cake with icing is altogether another. 
  6. Finish, Don’t Quit: Achievers bring things to a conclusion.
  7. Listen to be Heard: Great conversationalists ask and let others talk. 
  8. Dress for Success: Clothes may not make the man, but they make an impression. 
  9. It Is All About Giving: Relationships are built by helping others. 
  10. Two-Word Phrases to Use: “Thank you.” “You’re welcome.” “I’m sorry.” 
  11. Put People in the Bank: Save them; they pay a great return.